Continuing with our Women of Enghouse series, today we are saying HELLO to Jacki Tessmer, VP of Cloud Strategy. 1) Tell us about your history…
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TouchPoint Agent provides your Microsoft O365 cloud phone system queues with contact center level tools to enhance your agent’s capability, provide superior customer service and…
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While each bank may offer different financial products that set them apart from other regional locations and megabanks, the ability to create a personal and…
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Customer security and fraud prevention are at the forefront of every bank employee’s priority list. Servicing customers means little if the bank will be caught…
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Recorded during Enterprise Connect, John Cray joins the Telecom Reseller podcast to offer a tour of Enghouse Interactive’s solutions to the enterprise community. “We actually…
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Many credit union members feel that their assets are more secure than they would be in a conventional bank. Member security and fraud prevention are…
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Don’t Put All Your Eggs In One Basket Instead, find the right basket for each egg. There are many adages we can use to describe…
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Most businesses have accepted that digital customer service represents the way forward. It is happening, whether they like it or not. What many organisations are…
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Smile Through Technology at The Credit Union While credit unions offer many benefits that set them apart from regional and mega banks, the ability to…
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WOMEN OF ENGHOUSE Say hello to Sandra, Director of Strategic Alliances for Enghouse Interactive. Tell us about your history with Enghouse Interactive? I came to…
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