Tell us about your history with Enghouse Interactive? I was hired in 2008 as the sole installation and support engineer for a Nortel based…
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Skype is already a well-established voice, video channel in the personal lives of consumers, with approximately 370,000 minutes being spent on Skype calls every 60…
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Ignite is only a few weeks away and Enghouse Interactive will be represented in full force! We caught up with Sandra Crawford, Director of Strategic…
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One of the world’s leading facilities management companies, City Facilities Management recently implemented Enghouse Interactive’s Communications Center and Quality Management Suite to support the critical…
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You’re Invited to join Dane Smith, Education Manager with Enghouse Interactive for an informative webinar highlighting the core concepts for TouchPoint version 10.0 In this…
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Today we’re chatting with Manny Rocha, Regional Sales Manager with Enghouse Interactive about CX week Canada, coming up in Toronto August 21-24, 2017. CX Week…
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It was a fantastic turnout at the 2017 Genband Perspectives User Group Conference and Enghouse Interactive was well represented! The 5 day action packed event…
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Customer expectations are on the rise when it comes to contact centers with customers becoming more savvy with the use of mobile technology and social…
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Recruiting a new customer is typically many times costlier to an organisation than retaining an existing one. That’s why reducing customer churn should be a…
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Enghouse Interactive is proud to introduce Communications Center version 10! Always evolving and well connected, our Touchpoint software provides the tools for contact center supervisors…
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