Archive | November, 2008

Customer Success: United Supply Company Speeds Dispute Resolution with CallRex Call Recording Software

United Supply Company utilizes ShoreTel IP telephone systems at seven separate sites throughout the eastern portion of the United States. Prior to implementing CallRex call recording software, the company was using long play tape recorders. Searching for calls to settle disputes took up to a half a day for United Supply. “With the CallRex call [...]

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