Archive | December, 2008

Customer Success: Upstate New York Transplant Services Documents Donation Consents with CallRex Call Recording Software

Upstate New York Transplant Services (UNYTS) is one of the leading organ procurement organizations in the United States. Headquartered in Buffalo, NY, UNYTS is the only procurement organization nationwide to house blood donation, laboratory services and organ, tissue, and eye procurement in one location. Approximately 1,200 calls are fielded annually by the UNYTS call center. [...]

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