Archive | July, 2010

Back From the ShoreTel Champion Conference

The Telrex team has just returned from this week’s ShoreTel Champion Conference, and are really jazzed about their experience. Our team thoroughly enjoyed meeting with partners from near and far, and had some great conversations about bringing ShoreTel customers more value with call recording and other contact center optimization solutions. Congratulations Pete and Chris! Telrex [...]

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Are you a ShoreTel Champion?

Next week, Telrex is attending the ShoreTel Champion Conference in San Diego, CA. Will you be at the event too? Be sure to drop by our booth to enter to win one of two Kindle reading devices and to meet with your Telrex account manager. We would love to set aside some time to speak [...]

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Anheuser-Busch Employees’ Credit Union Chooses Syntellect

Anheuser-Busch Employees’ Credit Union’s (ABECU) primary goal is to help their members achieve financial success. To help members meet this goal, ABECU sought better options for member communications using state-of-the-art technology. ABECU wanted to work with a vendor that was dedicated to maintaining a software-centric architecture using open, industry standard software and hardware. “We needed [...]

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Customer Success: Yellow Cab Cooperative Delivers Superior Customer Service

Yellow Cab Cooperative is the largest taxi cab company in San Francisco, CA, fulfilling 200,000 orders and fielding 300,000 telephone calls per month. The co-op owns and operates the largest taxi fleet in the Bay Area, as well as the largest privately owned natural gas station in the state of California. The company recently upgraded [...]

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