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Month: October 2010

Spotlight – State and Local Government

Organizations across all industries reap the benefits of call recording software solutions. From monitoring customer service to achieving regulatory compliance, call recording is an easy and affordable solution, regardless of your industry.

State and local government agencies, for example, use call recording technology to demonstrate policy compliance, reduce disputes, and maintain security. Other agencies use call recording software to achieve HIPAA and MIPPA compliance by documenting calls and other interactions with patients.

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