From call recording to quality monitoring, and workforce management, Telrex can help you improve your customer service, leverage your IP telephony investments, improve productivity, and…Leave a Comment
Month: July 2011
Are you beginning to plan a multi-site contact center deployment or considering implementing a virtual contact center for your business? We have published two free…Leave a Comment
As a developer, and even now as a manager, I’ve learned that there aren’t enough hours in the day to learn all of the little…Leave a Comment
Our team is excited to be exhibiting as a premier sponsor at the ShoreTel Champion Conference again this year. The Telrex sales team is packing their bags and preparing for a great week in Chicago, IL.
Are you a ShoreTel Champion?Leave a Comment
Today, Marketing guru Seth Godin posted on his blog about the importance of stepping back and evaluating your work processes. He suggests that you find…Leave a Comment
Air Products Medical division helps improve the quality of life of some 325,000 respiratory patients worldwide. They chose BT NGCC as their global contact center…Leave a Comment