Archive | September, 2011

Enghouse Interactive’s Adam Gent Named Microsoft “Most Valuable Professional”

Here at Enghouse Interactive, we are proud of our colleagues and team members. Adam Gent, principle Microsoft consultant for Enghouse Interactive, was recently named a “Most Valuable Professional” by Microsoft. The Microsoft MVP Award Program recognizes professionals around the world for sharing “their deep knowledge, real-world experience, and impartial, objective feedback to help people enhance the way that they use technology.” In addition, MVPs are independent experts that are nominated by other Microsoft community members.

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Enghouse Interactive’s Adam Gent Named an MVP

Our Enghouse Interactive colleague, Adam Gent, has recently been named a Microsoft Most Valuable Professional. Gent is the principle Microsoft consultant for Enghouse Interactive, and was nominated for the award based upon his outstanding contributions to the Microsoft technical community. Adam’s focus is on the voice aspects of Microsoft Lync and Exchange Unified Messaging, emphasizing [...]

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CallRex Completes Interoperability Testing

Our developers have been quite busy lately, completing third party interoperability testing with Cisco Unified Communications Manager – Enterprise version 8.5, and internally testing CallRex version 4.1 against Avaya Application Enablement Services (AES) version 4.2. Cisco CallRex Call Recording version 4.1 has recently passed interoperability testing with Cisco Unified Communications Manager – Enterprise version 8.5. [...]

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Sensée Selects CosmoCom

Today, CosmoCom announced in a press release that Sensée, the leading UK-based provider of home working strategies for the contact centre market, has selected CosmoCom to power their fully outsourced and homeworking-on-demand services, and to provide an exceptional customer experience. CosmoCom technology extends Sensée’s innovative homeworking-on demand service while providing their clients with greater flexibility and functionality. [...]

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