Archive | October, 2012

Award-Winning Interaction Management Solutions

When you’re evaluating interaction management solutions, consider products that are highly regarded in the marketplace. In the past year, the Enghouse Interactive product portfolio has received multiple awards, including: 2012 Speech Technology Excellence Award: Enghouse Interactive Communications Portal 2012 IP Contact Center Pioneer Awards: Syntellect Customer Interaction Management (CIM), CosmoCom CosmoCall Universe, Zeacom Communications Center [...]

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2012 Speech Technology Excellence Award

Today, Enghouse Interactive announced that Communications Portal, our leading speech and IVR solution, has earned a 2012 Speech Technology Excellence Award from TMC. In today’s press release, the CEO of TMC, Rich Tehrani stated: “Enghouse Interactive has demonstrated to the editors of Customer Interaction Solutions that Communications Portal is both innovative and a leader in [...]

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Analyst Perspective: Ventana Research

Richard Snow, VP and Research Director of Ventana Research, has posted two blog entries about Enghouse Interactive in the last few months. The first post, “Enghouse Expands Its Portfolio of Contact Center Vendors” discusses the hosted and premise-based contact center offerings from Enghouse Interactive. He concludes the article, saying: Enghouse Interactive is company to watch, [...]

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