Archive | November, 2012

Introducing iAgent

Are you looking for a multi-channel contact center agent experience with anytime-anywhere access? Enghouse Interactive iAgent streamlines customer interactions into a single, powerful, and rich multi-channel contact center application. iAgent is the next generation agent application for Enghouse Interactive’s Contact Center: Enterprise (also known as Syntellect CIM). iAgent was designed as a modern, dynamic and intuitive agent application that [...]

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Enghouse Interactive Wins “Innovator of the Year – Large Company”

Today, Enghouse Interactive announced that it has won the “Innovator of the Year – Large Company” award for the 2012 Arizona Governor’s Celebration of Innovation Awards (GCOI). The GCOI is the Arizona Technology Council’s annual awards gala held in partnership with the Arizona Commerce Authority that honors technology leaders and innovators from across the state. [...]

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