Archive | November, 2013

Enghouse Expands Contact Center Solutions with the Acquisition of Information Access Technology

Headquartered in West Jordan (Salt Lake City), Utah, IAT is a dynamic company specializing in innovative communication technology which enables companies to design, execute and measure customer communication campaigns for a variety of marketing, customer care and payment processing markets. “IAT’s outbound communication and messaging products and hosted services are a great addition to our [...]

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First Impressions Count

At Enghouse Interactive, we believe that your operators and your telephone system act as the front door to your business. Often, a customer’s first impression of your organization is over the telephone. Which impressions are you leaving with your customers?

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