Archive | May, 2014

EMEA Partner Programme – Investing in Our Partners. Are you one of them?

As an organisation, Enghouse Interactive is continuously growing, acquiring and being innovative with our solutions, therefore we need partners that follow the same strategy and path. This week we were pleased to announce the official launch of our new EMEA Partner Programme. The programme comprises a select group of Enghouse Interactive partners, who buy-in to the company’s strategic vision [...]

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Key Best Practices to Outbound Dialing

A strong Outbound Dialer that can Effectively Reach Out to Your Customers will address challenges beyond just automated dialing, such as providing technology compliant with industry regulations, maximizing agent time, and utilizing resources more efficiently. Learn how to make the technology work for you with the Key Best Practices presented in our latest White Paper, [...]

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GE Capital – What price do you put on customer loyalty?

Join us for a rare opportunity with the Directors Club Forum to gain insight into one of the world’s leading brands. Customers are the lifeblood of any organisation and should be at the heart of everything you and your employees do. Join Enghouse Interactive and GE Capital, the leading commercial finance solutions provider, as they [...]

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The Changing Face of Customer Contact – 4Net Technologies

Enghouse Interactive were very pleased in being able to support one of our key partners 4Net Technologies, in The Changing Face of Customer Contact event. Jeremy Payne, Enghouse Interactive VP of EMEA Marketing, provided a very informative presentation on the shifts in contact centres and explored how to strike the right balance between automated and [...]

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