Announcing CallRex Call Recording 4.0 and CallRex Quality Management Suite

Telrex is pleased to announce the availability of version 4.0 of CallRex Call Recording™ and CallRex Computer Recording™. The release of version 4.0 delivers an improved user experience, streamlined administration, expanded technology support, and enhanced security. Featuring a web-based user interface, CallRex version 4.0 has an improved user interface and expanded support for client-side environments.

We are also pleased to introduce the CallRex Quality Management Suite™. The CallRex Quality Management Suite is an affordable quality monitoring and contact center optimization suite that includes Telrex’s call recording, computer recording, and agent evaluation software offerings. The easy to use and affordable solution enables companies to leverage call recordings to resolve customer disputes, improve customer service, comply with legal requirements, and increase employee productivity.

Learn more about the latest release from Telrex:

• Read the press release
• View the CallRex Call Recording datasheet
• Visit the CallRex Quality Management Web page
• View the CallRex Quality Management Suite datasheet

For additional information and a personal demonstration, contact your Telrex account manager.