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Arc Solutions/Enghouse Interactive at Cisco Live 2012

We are now counting down the days and finishing off final preparation for Cisco Live in London at the Excel, January 31st – February 2nd 2012. Cisco Live is Cisco’s flagship technology, training and networking event for their ever growing and influential customer base.

At the heart of the conference is “World of Solutions”, an exhibition made up of Cisco’s key partners. This is the hub of the event where customers and partners can come together for one on one discussions’ and share the latest developments in the unified communications arena.

As one of Cisco’s preferred partners for Unified Communications we will be attending this years’ event to showcase our latest release of Arc Premium and Call Connect, our professional call handling solutions, designed exclusively for Cisco Unified Communications. Some of the new features include extending the console directory out to all staff via the web and integration with the Enghouse Interactive CallRex Call Recording solution – ideal for security or monitoring of calls quality purposes.

We are also building up to and promoting a major release of Arc Premium due out later this year. It will include some powerful features for the larger organisations including the option to connect multi clusters through one server – perfect for multi-nationals and hosted solutions.

Now that Arc Solutions are part of Enghouse Interactive this is going to be an exciting event for us. Being part of a global organisation means that we can pool our knowledge to deliver the best range of interaction management solutions for Cisco customers.

If you are thinking about or attending Cisco Live make sure you drop by Stand E103 and find out how we can collaborate together in the future.

Published in Arc Pro attendant console