Arc Solutions Launches Call Recording at Cisco Live, Melbourne
Today, Arc Solutions launched Arc Call Recording for the Asia Pacific region at Cisco Live Melbourne. Cisco Live Melbourne runs from March 29th through April 1st at the Melbourne Convention and Exhibition Centre, and Arc Solutions will be demonstrating the Arc product portfolio in booth WE15.
Companies throughout Asia Pacific can take advantage of Arc Call Recording, an affordable workforce optimization solution, to manage customer service delivery and improve service level agreements. An easy-to-use Web-based solution, Arc Call Recording provides the enterprise with an IP-based call recording and monitoring application designed to maximize investments in Cisco unified communications infrastructure.
“Within Asia Pacific Arc Solutions has a strong relationship with our customers in helping them transform the way they engage with their customers through the use of unified communications to connect, collaborate and communicate. During Cisco Live, we are pleased to be launching Arc Call Recording and demonstrating how it is able to underpin companies throughout the region. Transforming how businesses manage their customer service delivery by providing managers with the tools to improve their customer service, aid in staff training and support dispute resolution whilst enhancing employee productivity, drive cost savings and meet compliance obligations for an organisation. Cisco Live, Melbourne, promises to be another great event where Arc Solutions is able to connect with the wider Australia and New Zealand Cisco community.”
- Patrick Gallagher, managing director, Asia Pacific, Enghouse Global
At Cisco Live Melbourne, Arc Solutions will showcase the latest in collaboration applications and will be providing live demonstrations of Arc Premium, Arc Call Connect, Arc Voice Connect, Arc Call Recording, and Arc Unify. Visit booth WE15 for a personalized demonstration.
To learn more about Arc Call Recording, view the complete press release or visit the Arc Call Recording Web page.