CallRex Workforce Optimization Resources

The Telrex Web site provides many different online resources for customers and resellers looking to enhance their investments in CallRex software. Many of the links are included on Telrex’s Resource Library Web page. Here is a short list of resources to help you quickly uncover additional information about the workforce optimization software solutions from Telrex:

Technical resources

• CallRex Call Recording Software User Manuals
• CallRex Call Recording & CallRex Computer Recording Administrator’s Manual for version 3.9
• CallRex Call Recording Administrator’s Manual for version 3.7
• CallRex Call Recording Installation and Configuration Manual [PDF]
• Telrex Technical Support information
• Telrex Platinum Support Plan datasheet [PDF]

Online training (free!)

• CallRex Agent Evaluation videos
• CallRex Call Recording videos
• CallRex Computer Recording videos

Success stories

• Cisco case studies
• Mitel case studies
• ShoreTel case studies
• CallRex case study list

Additional resources

• Frequently asked questions — learn how to request free evaluation software, understand the installation process, and more.
• Contact Telrex