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Arc Solutions Expands Middle East and Africa Business

Today, Arc Solutions announced that it has continued to expand its reach across Middle East and Africa with its portfolio of software tools that improve communication across the enterprise. Analysts predict that the Middle East unified communications market is expected to reach over $200 million over the next 4 years. In order to help fulfill [...]

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Willamette Educational Services District Improves Service and Productivity

Today, Arc Solutions announced that Willamette Educational Services District (WESD) has selected Arc Solutions to improve the call answering service that it provides to local school districts. Willamette Educational Services District is one of 20 education service districts serving Oregon’s 36 counties, and aims to provide high quality and cost effective services to the districts [...]

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Case Study: Heffernan Insurance

Heffernan Insurance Brokers provides comprehensive insurance and financial services products to businesses and individuals. The company has built its reputation and success as a leader in niche practice business, with a foundation in non-profits, technology, health care, hospitality, construction, and property owners. With nine branch offices and 3303 staff, Heffernan’s reach spans almost every industry. [...]

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Case Study: Global Pharmaceutical Organization

A US-based global pharmaceutical company chose Arc Solutions to improve staff productivity through a universal directory application and call handling solution. Installed on the newly selected Cisco unified communications platform, the organization sought to provide a uniform, professional service to callers while enabling staff to quickly and easily search for anyone in the company from [...]

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