We are living in unprecedented times, with workers across the UK and many other countries worldwide being urged to avoid non-essential travel and work from…
Comments closedCategory: Contact Center Service Provider
Visit us at kiosk #507 to find out how. Click here for discounted tickets! Organizations with Contact Centers are in an enviable position – each and…
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Webinar Recorded: Thursday, July 11th 2019 Replay We hope that you enjoyed our Expert Webinar and benefited from the information John Cray (Enghouse Interactive) and…
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Continuing with our Women of Enghouse series, today we are saying HELLO to Jacki Tessmer, VP of Cloud Strategy. 1) Tell us about your history…
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Microsoft INSPIRE is less than 2 weeks away and Enghouse Interactive would love to see you at the Speakeasy networking event happening opening night, July…
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With 200 employees, a leading healthcare company implemented Enghouse Interactive’s inbound support call solutions which lead to reduced costs, increased revenue, and an improved CSAT…
Leave a CommentThis post originally appeared at jackitessmer.ulitzer.com For IT systems integrators (SI) selling networking, application and infrastructure solutions, and for telcos offering broadband and voice services, expanding…
Leave a CommentThis post originally appeared at Healthcare Facilities Today As technology advances, contact centers need to keep evolving, especially in terms of being more customer-centric. In…
Leave a CommentAs companies’ omni-channel customer experience demands increase, savvy BPO (Business Process Outsourcing) providers are turning to the cloud to provide flexible and scalable contact center…
Leave a CommentEmpowered with more choices for energy consumption, consumers are no longer tied to a single regional provider. Recent trend analysis conducted across numerous Aberdeen Group…
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