Skype is already a well-established voice, video channel in the personal lives of consumers, with approximately 370,000 minutes being spent on Skype calls every 60…
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One of the world’s leading facilities management companies, City Facilities Management recently implemented Enghouse Interactive’s Communications Center and Quality Management Suite to support the critical…
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You’re Invited to join Dane Smith, Education Manager with Enghouse Interactive for an informative webinar highlighting the core concepts for TouchPoint version 10.0 In this…
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Today we’re chatting with Manny Rocha, Regional Sales Manager with Enghouse Interactive about CX week Canada, coming up in Toronto August 21-24, 2017. CX Week…
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It was a fantastic turnout at the 2017 Genband Perspectives User Group Conference and Enghouse Interactive was well represented! The 5 day action packed event…
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Customer expectations are on the rise when it comes to contact centers with customers becoming more savvy with the use of mobile technology and social…
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Recruiting a new customer is typically many times costlier to an organisation than retaining an existing one. That’s why reducing customer churn should be a…
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Say hello to another Enghouse Champion: Linda Jacobs, national account manager with ConvergeOne. ConvergeOne is a strategic partner with Enghouse Interactive with deep expertise when it…
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The Top 10 Reasons to Visit Enghouse Interactive at GENBAND Perspectives 2017 1. Learn about new trends, what’s fading, and what your company needs…
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If you attended the webinar presented by John Cray, VP of Product Management for Enghouse Interactive you were treated to a wealth of knowledge centered…
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