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Category: CTI Software

Why integrating your CRM and telephony system is essential for improving customer service

Consumers today expect a personalised service that recognises and values them, however they make contact. As part of this, they want organisations to use the…

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Syntellect and Oracle Partner to Deliver Unified Communication Solutions

Today, Syntellect announced a strategic CTI partnership with Oracle, the world’s most complete open, and integrated business software and hardware systems provider. The partnership will focus on each organization’s strengths, further establishing CT Connect as a proven, robust, and certified CTI solution for the Oracle E-Business Suite.

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