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Pure IP Operator Console Option for Avaya CS1000

Enghouse Interactive, developer of the most comprehensive portfolio of interaction management solutions, announced the availability of Intuition Acclaim 5.2, the latest in the Datapulse line of leading console and directory applications for Avaya PBXs. The latest release adds direct IP connectivity for Avaya CS1000 plus a number of new and enhanced features, including click to dial and extended support for Microsoft Lync and other Microsoft products.

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Case Study: Greater Glasgow and Clyde NHS Board

NHS Greater Glasgow and Clyde (NHSGGC) is a NHS Board in West central Scotland that is responsible for the strategic planning of health services and development of improvement measures for the Greater Glasgow and Clyde communities. Covering a population of over one million people, NHSGGC is headquartered in Glasgow and employs over 3,500 staff. Operating on [...]

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