CosmoCom Wins Software Award

Today, CosmoCom announced that CosmoDashboard, an advanced, real-time contact center reporting application, has won the prestigious 2011 Long Island Software Award (LISA), presented by the Long Island Software and Technology Network.

CosmoDashboard recently received the TMC IP Contact Center Pioneer award as well. With CosmoDashboard, administrators and supervisors have unprecedented power and flexibility to monitor real-time activities of one or many virtual contact centers via a highly customizable and interactive graphical interface.

“Time and time again, customers tell us how critical reporting is to their call center operations. We are proud to offer such flexible contact center reporting technology that empowers managers and supervisors to drive the most value from their contact centers; something that is affirmed over and over again by our customers, prospects and through independent recognition like the LISA Awards.”

- Dr. Benjamin Eisner, president of CosmoCom

View the complete press release, learn more about CosmoDashboard by viewing the online video demo.