Today, Telrex announced that it was named to the new Customer Proven and Partner Proven levels of the ShoreTel Technology Partner Program. Telrex is one of six vendors to achieve these new partnership levels. In order to become members of the Customer Proven and Partner Proven program, customers and resellers demonstrated that they had successfully implemented CallRex Call Recording software within their ShoreTel IP telephone systems. View the complete press release.
Telrex software has been proven in complex real-world production environments with customers worldwide. Published Telrex / ShoreTel customer success stories include:
- Butler County Children Services achieved policy compliance while also upgrading to a ShoreTel IP-based telephone system.
- Colorado Department of Corrections created new opportunities while maintaining high security with CallRex call recording on their ShoreTel system.
- Engineered Protection Systems utilized CallRex call recording on their ShoreTel telephone system to document calls and improve customer service delivery.
- Healthy Mothers, Healthy Babies Coalition of Georgia improved training and quality assurance processes while saving managers time using CallRex call recording software on their ShoreTel telephone system.
- United Supply Co. realized a return on their call recording investment through improved training and the ease of locating recorded calls.
Learn more about how Telrex software works with ShoreTel systems.