Datapulse Intuition Enterprise for Microsoft Lync
Today, Datapulse announced the launch of Intuition Enterprise for Microsoft Lync. Datapulse, a Microsoft Gold Certified Partner, produces the Intuition Enterprise solution, a suite of interaction management solutions that fully integrate with the new Microsoft Lync platform.
Intuition Enterprise is a portfolio of solutions that includes attendant operator consoles, contact center, presence integration, and call recording. Businesses can manage structured and unstructured interactions with Intuition Enterprise through integration into Microsoft’s directory and presence services. The unique blend of technology and expertise from Datapulse provides huge benefits to businesses across all sectors that are looking to deploy Microsoft collaboration tools across their enterprise by helping to improve customer service as well as the efficiency of internal communications.
“Datapulse specialises in developing and providing cutting edge telephony and unified communications solutions that help public and private sector organisations improve person to person communication, while maximising resource and managing costs. As a Microsoft Gold Certified Partner with vast knowledge of voice applications, our customers and channel partners are assured they are hiring a qualified expert to deploy Microsoft’s latest unified communications voice technologies. Our many years of expertise in customer interaction solutions, together with our skills relating to Microsoft Unified Communications, enable us to offer a truly unique service through our channel partners.”
- Adam Gent, principal Microsoft consultant at Datapulse
Intuition Enterprise and services are available through Datapulse’s accredited network of channel partners, enabling customers to benefit from a consultation process relating to their complete collaboration infrastructure, with business issues highlighted and resolved by the combination of services and solutions from Microsoft, Datapulse and our experienced channel partner.
View the complete press release, or visit the Intuition Enterprise Web page to learn more.