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Happy National Customer Service Week!

As proclaimed by the United States Congress in 1992, National Customer Service Week is observed the first full week in October. Celebrating National Customer Service Week can be an opportunity for companies to celebrate their customers and their employees and is a great way to boost employee morale and increase employee satisfaction. eHow.com offers ideas to help celebrate, including:

  1. Offer certificates of appreciation to employees.
  2. Send personalized thank you notes to key customers.
  3. Organize motivational workshops for employees.

How are you observing National Customer Service Week? Is your organization hosting appreciation parties for your customer service agents? Are your contact center agents participating in team building games or competitions? We would love to hear about it!

Published in contact center agent contact center optimization customer service employee morale