Enghouse Interactive made quite the splash at the Converge One Sales Conference in the mile high city last week. Not only was our presence on the expo floor seen from across the room (thanks to fluffy balloon clouds soaring over the Enghouse booth) our own Jim Cubby presented to a crowd of over 100 attendees highlighting the Community Cloud.
Enghouse Interactive (a Preferred Partner) in alignment with our Service Provider, EarthBend enables ConvergeOne to extend hybrid contact center functionality at a cost effective price point, while maintaining complete control.
So what is Community Cloud?
Introducing the Hybrid Community Cloud, where the Enghouse Interactive Contact Center: Service Provider (CCSP) application is hosted, managed and administered by an experienced and certified Enghouse Interactive Service Provider, known as EarthBend. Together, this represents a coalition between contact center software manufacturer, service provider and strategic business partner (ConvergeOne).
In addition to getting firsthand knowledge about the Community Cloud at the conference, attendees that stopped by the Enghouse booth were treated to a fun free standing picture booth and entered into a raffle for Beats headphones. Throughout the conference guests were able to learn about ConvergeOne’s 2018 strategy and network with executives, sales associates, and product specialists while building new and existing relationships.
For more information about the new Community Cloud feature or to get in touch with Enghouse Interactive, please click HERE.