German Language Version of Intuition Enterprise Now Available

Today, Datapulse announced the immediate availability of the German language version of Intuition Enterprise, enabling partners to provide German speaking organizations with a unique suite of interaction management applications.

The Intuition Enterprise portfolio of solutions includes operator consoles, contact center, self-service technology, presence integration, and call recording. The solution manages all interactions from phone calls and voice mails to e-mail and Web chat in a single client window. Intelligent routing ensures that interactions are directed to the correct queue and dealt with by the most appropriate individual or group based upon their skills. Organizations across all sectors benefit from this unique blend of technology combined with Datapulse’s extensive expertise.

“Communications are a critical gateway into organisations. Intuition Enterprise enables agents and attendants to manage all of their customer interactions very efficiently and in the media type chosen by that customer, thus greatly improving productivity and customer experience at the same time. The availability of our German Language pack demonstrates our commitment to providing our European channel partners and customers with localised solutions that leverage their investment in unified communications technology.”

- Anneli Ronnback, Product Marketing Director at Datapulse

View the complete press release, or visit the Intuition Enterprise Web page to learn more.