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PARTNER SPOTLIGHT: LUMENVOX

Enghouse Interactive and LumenVox have partnered together to provide a cost-effective, dependable option for next-generation speech self-services. We are proud to feature Lumenvox in our Partner Spotlight and want to share a few reasons why our partnership with this brand is an integral part of the Enghouse Interaction solution.

LumenVox is a speech automation software company providing core speech technologies that include the LumenVox Speech Recognizer, Text-to-Speech Engine, Call Progress Analysis, Speech Tuner, and natural language solution support. Based on industry standards, LumenVox Speech Software is certified as one of the most accurate, natural sounding, and reliable solutions in the industry. LumenVox technology provides tools for effectively connecting and communicating with users, increasing user satisfaction, and improving employee productivity. LumenVox’s core Speech Software is certified as one of the most precise, natural sounding, and dependable solutions in the market. The LumenVox technology provides tools for individuals to effectively connect and communicate with users, increase customer satisfaction, and improve employee productivity.

At LumenVox, each client is considered a true partner. The brand is known for outstanding customer service and support. The Enghouse and Lumenvox partnership helps users to understand, navigate, and assess each phase of their projects to make the process simple and user-friendly. Our unique partnership focuses on joint sales, marketing, education, training and customer support to ensure satisfaction as soon as the solution is deployed. LumenVox technology is used worldwide by companies of all sizes.

Lumenvox’s priority is creating interactions and relationships that illuminate advanced communication which aligns perfectly with the Enghouse Interactive vision.

Published in call recording Contact Center Solutions