Today, Enghouse Interactive announced that Communications Portal, our leading speech and IVR solution, has earned a 2012 Speech Technology Excellence Award from TMC. In today’s press release, the CEO of TMC, Rich Tehrani stated:
“Enghouse Interactive has demonstrated to the editors of Customer Interaction Solutions that Communications Portal is both innovative and a leader in the speech technology industry. It has proven its superior capabilities and has ultimately improved the bottom line for its customers.”
Communications Portal is an open, standards-based IVR and speech platform with integrated application development and management components that significantly reduce the time, cost, and complexity of deploying voice and IP communications solutions. Learn more.
“The TMC award further acknowledges the excellence that thousands of organizations have experienced since our Syntellect brand first introduced IVR and self-service solutions more than 25 years ago. Whether stand-alone or as part of our multi-channel, enterprise contact center solution, Communications Portal allows enterprises and service providers to standardize on a single, cost-effective platform for voice solution development, including voice self-service, outbound communication, unified communication, and carrier solutions.”– JR Sloan, product director at Enghouse Interactive
>> Learn more about Enghouse Interactive’s IVR / Self-Service product offerings.