Enghouse Interactive Quality Management Suite features the ability to flag interaction recordings with relevant business information (account numbers, tag for follow-up, etc.). View our new tutorial video to learn how to create free-form or pre-defined flags for your users.
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It was a busy week last week for Enghouse Interactive, and we wanted to share with you some of the exciting news highlights with you:…
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Leave a CommentAs proclaimed by the United States Congress in 1992, National Customer Service Week is observed the first full week in October. Celebrating National Customer Service…
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