Enghouse Interactive

Enghouse Interactive, developer of the most comprehensive portfolio of interaction management solutions, announced the availability of Intuition Acclaim 5.2, the latest in the Datapulse line of leading console and directory applications for Avaya PBXs. The latest release adds direct IP connectivity for Avaya CS1000 plus a number of new and enhanced features, including click to dial and extended support for Microsoft Lync and other Microsoft products.

This week Chris Bain represented Datapulse, part of Enghouse Interactive, at the Partner Community Council (PCC) event in Nice, France. The 38th PCC event for channel partners of Nortel and Avaya, Datapulse has been a long-time supporter and sponsor of the event. Over 150 Avaya and Nortel channel representatives from across Europe and the Middle East traveled to [...]

Our developers have been quite busy lately, completing third party interoperability testing with Cisco Unified Communications Manager – Enterprise version 8.5, and internally testing CallRex version 4.1 against Avaya Application Enablement Services (AES) version 4.2. Cisco CallRex Call Recording version 4.1 has recently passed interoperability testing with Cisco Unified Communications Manager – Enterprise version 8.5. [...]

We will be showcasing the Datapulse product line at the IAUG Global Conference May 22-26 at Caesars Palace in Las Vegas, NV. Visit us at booth #238 to view the latest in collaboration applications, including: Intuition – advanced operator consoles that include an integrated directory and live presence status Progression – IP phone applications including [...]

Will you be attending the Partner Community Council Spring Conference in Greenville, South Carolina? Be sure to say hello to the Datapulse staff while you are at the event! Each quarter, over 300 members come together with Avaya for interactive sessions, committee meetings, and presentations on Avaya products, services, training, and operations. The event will [...]

Today, Datapulse, an Avaya Platinum DevConnect partner, launched Intuition X, a new SIP operator console that integrates with the Avaya Communication Manager to aid businesses in enhancing their customers’ experience. Designed to optimize business communications and provide a more personal touch in call handling. Intuition X delivers value-added functionality while allowing companies to leverage their [...]