This week Chris Bain represented Datapulse, part of Enghouse Interactive, at the Partner Community Council (PCC) event in Nice, France. The 38th PCC event for channel partners of Nortel and Avaya, Datapulse has been a long-time supporter and sponsor of the event. Over 150 Avaya and Nortel channel representatives from across Europe and the Middle East traveled to [...]
Are you beginning to plan a multi-site contact center deployment or considering implementing a virtual contact center for your business? We have published two free online Web events that may help you with your planning processes: “Best Practices for Planning a Multi-Site Call Center Deployment” provides insights into the benefits of virtual solutions in multi-site [...]
Our team is excited to be exhibiting as a premier sponsor at the ShoreTel Champion Conference again this year. The Telrex sales team is packing their bags and preparing for a great week in Chicago, IL.
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Today, Arc Solutions launched Arc Call Recording for the Asia Pacific region at Cisco Live Melbourne. Cisco Live Melbourne runs from March 29th through April 1st at the Melbourne Convention and Exhibition Centre, and Arc Solutions will be demonstrating the Arc product portfolio in booth WE15. Companies throughout Asia Pacific can take advantage of Arc [...]
Will you be attending the Partner Community Council Spring Conference in Greenville, South Carolina? Be sure to say hello to the Datapulse staff while you are at the event! Each quarter, over 300 members come together with Avaya for interactive sessions, committee meetings, and presentations on Avaya products, services, training, and operations. The event will [...]
Will you be attending the Enterprise Connect conference in Orlando, FL on February 28-March 3, 2011? Arc Solutions will be exhibiting in the Cisco booth (#1001) throughout the event, and we would love to connect with you! Our staff will be on hand to show you how our interaction management solutions are transforming businesses worldwide. [...]
Today, Arc Solutions announced that the company will showcase the latest in collaboration applications at Cisco Live Europe on January 31 – February 3 at the ICC London ExCel. Arc Solutions is a leading Cisco unified communications developer, and will be exhibiting in stand E1 at Cisco Live London. Live demonstrations of Arc’s powerful portfolio [...]
You’re Invited to Join Telrex for a Complimentary Webinar February 10, 9:00 a.m. Pacific / 12:00 p.m. Eastern Are you getting the most from your workforce? Optimize the resources you have with the most cost effective quality management solution available. You are invited to an introduction of the next generation of quality management software from [...]
For the past few years, ContactCenterWorld.com has marked September 1-8 as “International Contact Center Week.” Other outlets have proclaimed October 4-8 “National Customer Service Week” as well. The week-long celebrations are an opportunity to celebrate the hard work of contact center agents and employees across the contact center industry. ContactCenterWorld.com offers many low-cost and no-cost ways to [...]
The Telrex team has just returned from this week’s ShoreTel Champion Conference, and are really jazzed about their experience. Our team thoroughly enjoyed meeting with partners from near and far, and had some great conversations about bringing ShoreTel customers more value with call recording and other contact center optimization solutions. Congratulations Pete and Chris! Telrex [...]
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