When Strathmore’s Who’s Who looked to update their hosted telephony solution, which included call recording functionality, they turned to Chris Goodwin at New Age Communications…Leave a Comment
Tag: quality management
Enghouse Interactive Quality Management Suite includes computer recording, agent evaluation, and call recording software. Designed with ease-of-use in mind, the Web-based user interface offers flexible…Leave a Comment
Our partner incentive program was so popular, that we’ve decided to extend it into the Fall! For a limited time, we are offering you the…Leave a Comment
Hey Cisco partners! Did you know that the Enghouse Interactive Call Recording product is included in Cisco’s Solution Incentive Program (SIP)? The Solution Incentive Program…Leave a Comment
Version 5.0 of the Enghouse Interactive Quality Management Suite (formerly CallRex) features a unified user interface, offering access to Call Recording, Agent Evaluation, and Computer Recording functionality. The streamlined user interface provides easy-to-use Web-based access to reports, interaction recordings, and evaluation capabilities within a single interface.
View our new tutorial video to learn how to initiate, search, and playback recordings from the intuitive Enghouse Interactive Quality Management Suite user interface:Leave a Comment
Are you looking for ways to increase your IP telephone sales? Have you maximized your quality management potential?
For a limited time, we are offering you the opportunity to grow your Enghouse Interactive Quality Management Suite (formerly CallRex) sales.Leave a Comment
Yesterday my colleagues and I hosted a public Web event where we discussed and demonstrated the new features of Enghouse Interactive Quality Management Suite (formerly…Leave a Comment
It was a busy week last week for Enghouse Interactive, and we wanted to share with you some of the exciting news highlights with you:…Leave a Comment
Today Enghouse Interactive announced the release of our next generation Quality Management Suite version 5.0. I wanted to take to the blogosphere to say a…Leave a Comment