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Tag: workforce management

The Next Evolution of CallRex Workforce Management

CallRex Workforce Management Delivers Key Features Essential to Businesses
Enghouse Interactive recently announced the release of a new CallRex Workforce Management solution. A ground-up product build, CallRex Workforce Management software is designed to address the specific needs of small- to medium-sized businesses. CallRex Workforce Management 4.0 is the perfect solution to enable organizations to graduate from inefficient methods used for forecasting and scheduling their workforces.

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Five Fan Favorites

Happy Friday! Today, I was looking over the statistics for the Telrex blog and thought that the top posts was interesting. Here are a few of the all-time favorite posts from the Telrex call recording and monitoring blog:

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