Take a Tour — User Profiles

Adding users and creating user profiles within CallRex Call Recording can be simple. To help you better understand CallRex software, a new video clip about creating user profiles has been posted to Telrex’s Web site.

Keep Track of Licenses
CallRex makes license administration easy by keeping a tally of the number of licenses that you have and the number of licenses that are currently allocated to users. There are two types of call recording licenses within the software: on-demand and unlimited licenses. The on-demand licenses require that users take an action in order for the call to be recorded. Unlimited licenses, on the other hand, give you the ability to enable full-time or triggered recording, based upon the recording profile that has been assigned to each user.

Security and Phone Profiles
Each user gets a security and phone profile, which dictate how and when calls are recorded, and what users have access to when they are logged in to the CallRex software. CallRex software has been designed to be flexible and to meet your business needs — so there is no limit to the number of security and phone profiles that can be created within the software.

Learn more about creating user profiles within CallRex Call Recording through the short user profiles video cliip in the Telrex training library.