Telrex Expands Support for Microsoft Lync Server 2010
Today, we announced expanded support for Microsoft Lync Server 2010. The release expands upon our long-established commitment to deliver contact center optimization solutions for Microsoft unified communications environments.
Using our CallRex software, companies can take advantage of affordable call recording and workforce optimization solutions in a mixed PBX environment, while also realizing the benefits of Microsoft’s unified communications solutions. CallRex solutions do not require any proprietary hardware, expensive telephony cards, or complex installations.
“Microsoft is pleased to be working with Telrex in delivering customers a comprehensive UC solution. The combination of CallRex, the CallRex Quality Management Suite and Lync will provide a cost-effective base for strategic workforce optimization solutions to meet the needs of our mutual customers.”
- Yancey Smith, director of product management, Microsoft Lync
Learn more about Telrex’s offerings for Microsoft unified communications solutions: