VoltDelta Partners with Syntellect to Offer Hosted DA CXP

Volt Delta Resources, LLC (VoltDelta’s) Independence Suite of Hosted Solutions addresses the needs of the smaller provider who cannot afford the up-front capital investment, but who still wants to offer unique services to their callers. VoltDelta is now providing products currently in the extensive VoltDelta portfolio in a manner unlike previously offered. With VoltDelta-provided solutions such as Hosted DA – CXP services, providers can now modernize their networks and service offerings on a “pay-as-you-go” pricing plan, requiring very few up front costs and mitigating the traffic volume risks that can impact financial payback for such extensive modernization efforts.

“Syntellect Communications Portal is an excellent choice for deploying high volume, carrier class applications that allows VoltDelta to integrate multiple speech recognition technologies. Our customers will maximize the return on their investment in Hosted DA – CXP SpeechExpress solution because of the long-term commitment of both VoltDelta and Syntellect to advancing the state-of-the-art in automated solutions.” – Joe Diangelo, president, Volt Delta

VoltDelta’s Hosted DA – CXP solution offers a new approach to solving the capital investment problems facing the telecom industry today. By offering industry proven solutions as a hosted package, VoltDelta, using the Syntellect Communications Portal, is enabling Operator Service Providers an affordable migration path into the next generation of Operator Services.

VoltDelta gained important benefits – both for their product offering and for corporate operations by using the Communications Portal to increase the flexibility and longevity of VoltDelta’s Operator Services base-line products. View the complete Volt Delta case study, or visit Syntellect.com to learn more about the Syntellect Communications Portal contact center solution.