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Join the Community!

Join Enghouse Interactive for a webinar presented by Community to learn the 5 key advantages of modern work force management. During this webinar presented by Daryl Gonos, Co-founder and CEO, WFMSG you will learn about five key benefits of Community Workforce Management including key usability advantages, the flexibility of unlimited staff planning analysis, the impact of schedule optimization, the difference between traditional intraday management vs adaptive intraday management, and the empowerment of agent mobilization.

Not only will these benefits help to exceed your customer’s expectations and deliver top notch service you will see how costs decrease and understand how Community’s software is truly the first collaborative workforce management system that collaborates with agents and supervisors using a built in communications framework.

Register HERE

Published in contact center contact center optimization Contact Center Solutions customer service Enghouse Interactive Webinar workforce optimization