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CallRex Call Recording for BroadSoft

Last week, I wrote about hosted vs. on-premise call recording. One of the hosted IP phone providers that we work with is BroadSoft.

CallRex Call Recording and Monitoring Solutions for BroadSoft Customers

CallRex software is an on-premise solution, which gives users flexibility and control over their call center optimization assets and expand to meet their evolving business needs. When using CallRex, BroadSoft customers can take advantage of robust call recording and monitoring software that features automatic full time call recording, triggered or on-demand call recording, real-time silent monitoring, and fast search and playback features.

To learn more about the call recording offerings for BroadSoft, visit the Telrex Web site or download the recently published Telrex Solutions for BroadSoft brochure.

Published in BroadSoft call recording contact center optimization Telrex