Enghouse Interactive course offerings and mentoring packages provide everything you need to maximize your technology investments. Training encompasses all of Enghouse Interactive’s product offerings, including Contact Center: Enterprise and Contact Center: Service Provider and are designed to meet the needs of business people, system administrators and application developers. Training is available online as well as at our Chicago and United Kingdom Learning Centers, or can be delivered onsite at your location.
The Course Schedule for classes available through the end of July 2014 is now available. Here is a preview of what’s just around the corner. We suggest giving yourself at least 2 – 3 weeks in advance.
Developing Voice Applications with CCSP Studio – 3/25/14
CCSP Basic IVR Call Flows – 3/31/14
CCSP Advanced IVR Call Flows – 4/2/14
CCSP Basic Operations – 4/3/14
CCE Configuration Manager – 4/8/14
CCE System Manager – 4/15/14
CCSP Management Console – 4/17/14
Plan your schedule today to make the most of courses designed to help your firm realize its true potential with Enghouse Interactive’s Call Center and Contact Center product offerings