Skip to content →

Enghouse Interactive Blog Posts

Extending Teams into your contact centre: 4 keys to a successful migration

Deploying Microsoft Teams within customer service delivers significant benefits, such as increasing collaboration, underpinning hybrid and blended working and ensuring agility by improving integration and…

Comments closed

4 tips for successfully reducing high contact volumes and increasing customer satisfaction

Customer experience has never been more important. Customer service teams are under increased pressure to deliver the right answers to a growing volume of calls,…

Comments closed