Yesterday my colleagues and I hosted a public Web event where we discussed and demonstrated the new features of Enghouse Interactive Quality Management Suite (formerly CallRex) version 5.0. Were you able to join us? If you were unable to attend the event, or would like to view the presentation again, you’re in luck! Click here to request access to the archived Web event, presentation slides, and additional product information.
Designed for businesses seeking affordable quality assurance solutions for their IP telephony, Quality Management Suite version 5.0 includes tighter integration of the suite, unified search and reporting capabilities, expanded interaction recording and monitoring, and improved system alerting.
The Enghouse Interactive team is ready to assist you with any questions that you may have about our quality management, interaction recording, and operator console solutions. Contact an Enghouse Interactive representative to learn more.