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Record Encrypted Calls on Microsoft Office Communications Server 2007 R2

Today, Telrex is announcing enhanced support for recording calls using Microsoft Office Communications Server (OCS) 2007 R2. CallRex Call Recording for Office Communcations Server allows users to record calls from hard or soft phones set-up in the OCS environment, and can also record calls encrypted with Secure Real-Time Transport Protocol (SRTP). Companies can now take advantage of the call encryption features built-in to the Microsoft OCS solution while also realizing the benefits of call recording with CallRex software.

“CallRex Call Recording software extends the communications capabilities of Microsoft Office Communications Server, enabling companies to securely document voice interactions from both hard and soft phones within the OCS environment and store the recorded calls on a central server within their network.”

– Robert Kapela, president of Telrex

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Published in call recording contact center optimization Microsoft Office Communications Server News press release Telrex workforce optimization