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Syntellect and MicroAutomation Establish Strategic CRM Solutions Partnership

Today, Syntellect announced the establishment of a strategic CTI for CRM partnership with MicroAutomation, a leading systems integrator of contact center automation solutions. Beginning with new and existing deployments of Syntellect’s CT Connect for Siebel, the engagement will focus on each organization’s strengths and further establish CT Connect as the CTI solution of choice for CRM applications, regardless of the provider.

“We are excited with this opportunity to expand our close working relationship with Syntellect and to be able to bring this type of world class solution to the market. With the unique experience each company brings to the table, this combined capability will bring a powerful and proven solution to any organization that sees the value of integrating their CRM solution with advanced CTI capability.” – Suresh Gursahaney, president and CEO of MicroAutomation

View the complete press release, or visit the Syntellect CT Connect product page.

Published in CTI Software News