IP Call Recording and Quality Management Solution for Cisco Unified Communications Business Edition 6000 It is now even easier for you to deploy Enghouse Interactive…Leave a Comment
Tag: Enghouse Interactive Quality Management Suite
Version 5.0 of the Enghouse Interactive Quality Management Suite (formerly CallRex) features a unified user interface, offering access to Call Recording, Agent Evaluation, and Computer Recording functionality. The streamlined user interface provides easy-to-use Web-based access to reports, interaction recordings, and evaluation capabilities within a single interface.
View our new tutorial video to learn how to initiate, search, and playback recordings from the intuitive Enghouse Interactive Quality Management Suite user interface:Leave a Comment