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Tag: Telrex

What is Port Mirroring?

Port mirroring is a method of monitoring network traffic. On the majority of IP telephony systems, CallRex Call Recording software records and monitors calls by sniffing packets on the data network. In order to sniff the packets on the network, port mirroring must be set-up on the data switch.

When enabled, port mirroring will send a copy of every packet destined for a particular port to a second port. For CallRex users, this means that a copy of the telephone traffic is sent from the PBX through the data switch to both the CallRex Server and the IP-enabled telephone.

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Faces of Telrex: Meet Amy Holcomb

Amy Holcomb is Telrex’s sales administrator, supporting the worldwide sales and support teams. From coordinating new license orders for existing customers to facilitating maintenance renewals, Amy is a valuable member of the team. Amy also schedules all installation services, keeping customers and resellers ‘in the loop’ about processes and key milestones in the project plan.

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