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Telrex Completes ShoreTel Validation Testing

Telrex, an Enghouse Systems company, announced today that CallRex Call Recording software has completed validation testing with the ShoreTel IP telephone system. Telrex received the ShoreTel Validated designation after completing comprehensive testing with the ShoreTel Innovation Network.

“We are pleased that Telrex achieved validation as part of the ShoreTel Innovation Network – extending the value of ShoreTel’s IP telephony and unified communications solutions. Telrex’s call recording and monitoring software solution leverages ShoreTel’s open, third party interfaces, and provides our customers with a proven software package for specific business needs.”

– Kevin Gavin, chief marketing officer at ShoreTel

Validation testing continues Telrex’s long history of support and innovation on ShoreTel IP telephony systems.

“The ShoreTel component of our business has been, and will continue to be, an essential part of our growth. We remain committed to developing innovative and cost effective call recording and quality monitoring solutions for the ShoreTel customer and partner communities. We believe that our CallRex Call Recording software is an optimal solution for ShoreTel environments. Customers will appreciate CallRex’s easy-to-use Web-based user interface, simple administration features, and robust recording capabilities.”

– Bruce Sherman, product manager for Telrex

View the complete press release, or contact Telrex to learn more about how your organization can benefit from Telrex’s workforce optimization software solutions.

Published in call recording News press release quality monitoring ShoreTel workforce optimization