Today, Datapulse, an Avaya Platinum DevConnect partner, launched Intuition X, a new SIP operator console that integrates with the Avaya Communication Manager to aid businesses in enhancing their customers’ experience.
Designed to optimize business communications and provide a more personal touch in call handling. Intuition X delivers value-added functionality while allowing companies to leverage their investment in Avaya Communication Manager. Companies can quickly process individual calls and efficiently handle higher call volumes without compromising service level goals and customer service standards.
“Communications are a critical gateway into organizations and Intuition X enables a business to further leverage its Avaya Technology. Intuition X extends Datapulse’s reach across the Avaya portfolio, allowing even more organizations to deliver customer service excellence using Datapulse’s renowned range of Intuition consoles.”
– Trevor Crook, Product Manager, Datapulse